Privacy Policy

Privacy Policy

Information We Collect

When you contact us for roof leak repair, we collect the details you give us directly. That includes your name, phone number, email address, property address, and a description of the leak or damage you are seeing.

If you submit a form on our website, we collect the information in that form. If you call us, we may keep a record of the call details so we can follow up on your repair.

We also collect some information automatically when you visit our website, such as your IP address, browser type, and the pages you view. We use this to keep the site working and to understand how people find us.

How We Use Information

We use your information to schedule your roof leak inspection, provide an estimate, perform the repair, and follow up on the work we did. We also use it to send you appointment reminders and updates about your project.

With your permission, we may send you occasional tips or offers related to roof maintenance. You can opt out of those messages at any time.

We use website data to improve our site, make it easier to use, and better understand what homeowners in Florida need from a roofing company.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to remember your preferences and understand how you interact with our pages. Cookies are small files stored on your device.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well.

We do not use cookies to collect sensitive personal information like your payment details.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to help us see how visitors use our website. These tools collect information like your IP address, browser type, and pages visited. They do not identify you by name.

We may also use third-party scheduling or communication tools to manage appointments and messages. These providers only access your information to perform services for us and are required to protect it.

Some third-party tools may place their own cookies. We do not control those cookies, so please review the privacy policies of those providers.

Data Sharing and Disclosure

We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software, email services, and payment processors.

We may share information if required by law, to protect our rights, or in connection with a business transfer like a merger or sale. In those cases, we will take steps to protect your information.

Our team members and contractors only see the information they need to complete your roof leak repair.

Data Retention

We keep your information for as long as we need it to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. For example, we keep repair records for as long as your warranty is active.

When we no longer need your information, we securely delete or anonymize it.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. This includes secure servers and limiting access to your data to authorized personnel.

No method of transmission over the internet is completely secure, but we work hard to protect your information and review our practices regularly.

User Rights

You have the right to request access to the personal information we hold about you. You can also ask us to correct or delete it, or to stop using it for marketing.

To make a request, contact us using the details below. We will respond within a reasonable time and may need to verify your identity before acting on your request.

If you are a California resident, you may have additional rights under the CCPA. We honor those rights for all our customers.

Children's Privacy

Our services are for homeowners and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the new version on this page and update the effective date at the top.

We encourage you to review this page periodically so you stay informed about how we protect your information.

Contact Information

If you have questions about this privacy policy or how we handle your information, call us at (833) 356-1017 or email [email protected].

You can also write to us at Weatherproof Roofing Inc, Privacy Department, 123 Main Street, Miami, FL 33101.

Tap to call(833) 356-1017